Privacy Policy

DATA CONTROLLER

The data processing activities described in this policy are carried out by:

LSI SUD INFORMATIQUE
1254 Avenue des Sorgues – 84740 Velleron – France
Telephone: +33 (0)4 90 21 23 60
Email: contact@so-lsi.com

DATA WE COLLECT

The website collects personal data through a single channel: the contact form on the Contact page. The following information is requested:

• Your first and last name, the company you represent, your business email address and your telephone number: these four fields are mandatory. Without this information, we cannot respond to your request.
• Your business sector and the reasons behind your enquiry: optional.
• The message you write: mandatory.

The website does not use audience measurement tools or advertising or social media trackers. No data is collected without your knowledge.

As with any website, connection logs are generated and retained by the hosting provider for security purposes and to meet its legal obligations.

PURPOSES AND LEGAL BASES FOR PROCESSING

• Responding to your enquiry and discussing your needs with you: your consent, obtained through the checkbox on the contact form (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time.
• Ensuring the security and proper functioning of the website, including protecting the contact form against automated submissions: our legitimate interest (Article 6(1)(f)).
• Responding to requests to exercise your rights: compliance with a legal obligation (Article 6(1)(c)).

DATA RECIPIENTS

Your data is accessible only to LSI departments authorized to handle your enquiry.

Your data is hosted by o2switch SAS, a technical service provider acting as a data processor, whose infrastructure used for this purpose is located in France.

Your data is neither sold, rented nor shared with third parties for marketing or prospecting purposes.

TRANSFERS OUTSIDE THE EUROPEAN UNION

The website pages load the Forum typeface from Google Fonts servers. This loading process transmits your IP address to Google LLC, a company established in the United States. No other information is communicated to Google in this process, and this service does not place any cookies. Google LLC certifies that it adheres to the EU–US Data Privacy Framework, which governs this transfer.

Apart from this font loading process, no data collected by the website is transferred outside the European Union.

DATA RETENTION PERIODS

• Contact enquiries that do not lead to further action: 3 years from our last exchange, in accordance with the recommendation of the French Data Protection Authority (CNIL).
• Enquiries that result in a contractual relationship: 5 years after the end of that relationship.
• Supporting documents provided in connection with a request to exercise data protection rights: 1 month.
• Connection logs: for the period determined by the hosting provider in accordance with its legal obligations.

If you withdraw your consent, your data will be deleted without delay.

DATA SECURITY

The website is served over HTTPS. Access to incoming enquiries is restricted to authorized personnel who need this information to perform their duties. The contact form is protected against automated submissions by an internal mechanism that does not rely on any third-party service such as a CAPTCHA. No data is transmitted to an external service provider for this purpose.

COOKIES

A cookie is a small file stored on your device when you visit a website.

As of the date of this policy, the website does not place any audience measurement, advertising or social media cookies. Only cookies that are strictly necessary for the website to function may be placed, including the cookie that stores your cookie preferences. These cookies do not require your consent.

If audience measurement cookies are introduced in the future, they will only be placed after you have given your consent. You will be able to give, refuse or withdraw your consent at any time through the website’s cookie management tool. You can also delete cookies that have already been placed and manage cookie settings through your browser.

YOUR RIGHTS

You have the following rights regarding your personal data:

• The right to access, rectify and erase your personal data.
• The right to restrict processing and the right to object.
• The right to data portability.
• The right to withdraw your consent at any time.
• The right to provide instructions regarding what happens to your personal data after your death.

EXERCISING YOUR RIGHTS

You may exercise these rights by contacting LSI’s Data Protection Officer:

• By email: dpo@groupelsi.com
• By post: Groupe LSI – Data Protection Officer, 1254 Avenue des Sorgues, 84740 Velleron, France.

A response will be provided within one month of receiving your request. This period may be extended by a further two months if the request is complex. You will be informed if such an extension is necessary. If there are reasonable doubts about your identity, you may be asked to provide proof of identity.

COMPLAINT TO THE FRENCH DATA PROTECTION AUTHORITY (CNIL)

If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (Commission nationale de l’informatique et des libertés – CNIL):

CNIL – Complaints Department
3 Place de Fontenoy – 75007 Paris – France
www.cnil.fr

CHANGES TO THIS POLICY

This policy may be amended to reflect changes to the website or applicable regulations. The applicable version is the one published on this page.

Last updated: September 4, 2026.